Technical Support

Our internal technical support department are always on hand and able to assist with any issues you may have with your weighing scale or equipment.

When weighing equipment fails, businesses depend on quick and effective support and repair, that's why our technical support team are available 24 hours a day.

We have a wealth of experience in the weighing industry and are able to assist with getting your scale repaired or replaced with minimal downtime. We offer a range of support services including troubleshooting, call-out engineer support, equipment servicing, as well as parts repair or replacement.


If you have a technical query about a medical scale, industrial scale, home health product, or animal scale, then speak to one of our team members today. We can provide support even if your equipment is made by another manufacturer.

Benefits of Marsden Weighing scale technical support

  • Fast response times
  • Excellent advice provided by technical industry experts
  • Available 24 hours a day
  • Troubleshooting or engineer call-out service
  • Huge range of spares and parts in stock
Email

CONTACT US

Email

Email us at: service@marsdengroup.co.uk with your technical query and our dedicated team will respond with expert advice.

Emails are monitored 24 hours a day by our in-house technical support team.

Telephone

CONTACT US

Telephone

For a fast response call us on 01709 364296 to speak directly to a member of our technical team. We can provide troubleshooting tips over the phone and help to arrange an engineer if required.

Web Chat

CONTACT US

Web Chat

Send us a message on webchat.

For quick assistance during working hours, speak to a member of our technical support department on webchat. We can provide advice on your weighing equipment and put you in contact with the right member of our specialist team.

Send a message